Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jul 2, 2016
Recommend
CEO approval
Business Outlook

Pros

I feel honored to work for a company who truly cares not only for their employees, but also for the farmers, their communities and the environment. Nespresso is a very popular company, I am very happy to be a part of it. Nespresso is making history!

Cons

I believe the company has taken their areas of opportunities and created avenues to support their employees.

avatar
Nespresso Response
9y
Hello, thank you for your passionate review. I totally agree with you. Our employees are our biggest asset and through various initiatives combined with employee perks, we show that we care. I believe that investing in our employees now is investing in long-term innovation and company success for the future. I hear your remark about following up on the effectiveness of new promotions and procedures. We have started this process via the Omni-Channel team and certainly have more work to do. I would also highlight Delight where you can submit a continuous improvement idea related to promotions and procedures. Please continue to share your feedback with us. Thanks! Guillaume Le Cunff President @ Nespresso USA
3.0
Jun 15, 2016

Nespresso, where else?

Recommend
CEO approval
Business Outlook

Pros

* sexy, dynamic image * top of the bill product * dynamic working environment, in permanent change mode * excellent and competitive remuneration packages * young, dynamic atmosphere * all my respect to the boutique management & employees and the call centre personnel: they manage to delight customers every day over and again!

Cons

* "walk the talk" is missing too often: nice values, hard to find in daily working life * short-term management * very high work pressure in some supporting departments

Viewing 1183 - 1185 of 1,233 Reviews

Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.