Nespresso reviews

4.2

91% would recommend to a friend

(1,234 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,234 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jul 14, 2025

Great team

Recommend
CEO approval
Business Outlook

Pros

Great team and a great company

Cons

Pays not really the best

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Nespresso Response
11mo
Hello, Thank you for taking the time to share your thoughts on your experience at Nespresso. It is a pleasure to read that you enjoyed working with your team, as creating a positive environment is important to us. Regarding the cons you highlighted, we understand that compensation is a significant aspect of job satisfaction. We continuously evaluate our salary structures to ensure they remain competitive within the market. If you want to share more insights with us, please feel welcome to contact your former local HR or management team. We wish you much success in your new endeavors. Thank you.
4.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of training Great staff discounts Awesome team

Cons

Sometimes long shifts if doing late night shifts

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Nespresso Response
11mo
Hello, Thank you for sharing your feedback with us. We are delighted to read that you valued our benefits we provide our teams with. We also offer various training and learning opportunities to help our employees grow, collaborate, and achieve what they aspire in their careers, and it is a pleasure to read that you were satisfied with this. Concerning points for improvements you mentioned, we understand the importance of implementation of a comfortable schedule. At Nespresso, we are committed to continuously evaluating and enhancing our policies to promote a healthy work-life balance. In addition to this, we appreciate the dedication and efforts of our people in providing quality service, and one of our priorities is to make sure that everyone feels valued. Your insight is important to us, and it will be shared with the responsible team, as we are committed to ensure a better experience for all our employees. If you have any additional details or suggestions, please feel free to share them with your former HR or management team. Wishing you best of luck in your new endeavors. Thank you.
5.0
Jul 9, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good work environment Free coffee

Cons

Rude customers sometimes but part of the job

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Nespresso Response
11mo
Hello Colleague, Thank you for sharing this review of your experience at Nespresso. It is important to us that you enjoy the environment that we foster for our people. We are also pleased to offer various perks and benefits to our teams, and we are glad that you recognize our efforts in this area. Regarding the cons you highlighted, we value the dedication of our employees in providing exceptional customer service. We recognize that dealing with challenging customers can be demanding, thus, we constantly make sure that our people receive all support they need. If you would like to share additional details or suggestions, please feel free to contact your HR team. Your feedback is important to us as we strive to improve and ensure a better experience for everyone. Wishing you all the best in your career with us. Thank you.
Viewing 91 - 93 of 1,234 Reviews

Glassdoor has 3,232 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.