Nespresso reviews

4.2

91% would recommend to a friend

(1,234 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,234 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Free coffee, Flexible management, Fun job

Cons

It is becoming more and more corporate-y and sometimes the clientele can be difficult.

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Nespresso Response
11mo
Hello Colleague, Thank you for taking the time to share your feedback! We are committed to listening to our employees and continuously improving our work environment to ensure it remains enjoyable and fulfilling. Wishing you continued success in your role and beyond. Thank you.
3.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work environment, your rights and responsibilities are well articulated.

Cons

Pressure during rush hours, longer hours since you have to open and close.

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Nespresso Response
11mo
Hello, Thank you for taking the time to share your thoughts about your experience with us. We are delighted to hear that you enjoyed a positive work environment and appreciated the clarity around your rights and responsibilities. At the same time, we understand the challenges you mentioned regarding the pressure during busy periods and the extended hours required for opening and closing. At Nespresso, we seek to enhance our operational processes and ensure a more manageable and comfortable experience for our team. It is important to us to provide our people with all the necessary support. We truly appreciate your insights and encourage sharing more with your former HR team, if you are willing to. Wishing you well in your new endeavors. Thank you.
3.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

good boutique and company values

Cons

base salary is a bit low and sometimes kpi's hard to reach

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Nespresso Response
11mo
Hello, Thank you for sharing your input with us. We are pleased to hear that you value our boutique atmosphere, and the principles that guide our company. At the same time, we understand your concerns. At Nespresso, we are committed to creating a supportive work environment where our employees feel appreciated and motivated. We truly value your honesty, and will use your insights to enhance the overall employee experience. If you have any additional suggestions or concerns, please feel free to reach out to your former HR team. Wishing you best luck in your future endeavors. Thank you.
Viewing 88 - 90 of 1,234 Reviews

Glassdoor has 3,232 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.