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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,233 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Jul 25, 2014

      Coffee Specialist

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic level of training, great salary, fantastic location. Training is readily available. Uniform is given for free as well as significant coffee allowance. Great staff benefits

      Cons

      Incredibly weak leadership skills. Undiplomatic system of promotion. Family members or friends get promoted within the company. Very focused on how the brand is perceived and cares more about targets and numbers than what is working for staff themselves. Low team morale. Incredibly high staff turnover. Don't make you feel like staying. Transient job max 1 year before you hit the glass ceiling. High levels of favouritism.

      1.0
      May 9, 2013

      Horrible place to work

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee, great location, beautiful office, free lunch, great view of Manhattan

      Cons

      Micromanagement, nepotism, unprofessional management, low morale, and others. If you have a bachelors degree or beyond, this job is not for you. Management treats its employes like five year old children. One cannot even take a bathroom break without being spoken to afterwards as management sees this a an excessive behavior. If one complains, then be prepared for retaliation. Nespresso has been sued by employees and former employees several times.

      1.0
      Dec 2, 2025

      Toxic work environment

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pay was not bad - Benefits that the company provided are great - Medical, Dental insurance was cheap - Free coffee and machines

      Cons

      - The management here is so toxic that it is not funny - Favoritism plays such a huge part here, that if you don't play politics or become a "spy' for the managers to snoop on other employees, then expect to be micromanaged and treated worse to the point where you want to quit - Do not expect HR to take any of your complaints seriously. Any issue regarding management will be swept under the rug

      avatar
      Nespresso Response
      6mo
      Hello, Thank you for sharing your insights regarding your time with us. We’re glad to hear that you found the pay and benefits, including medical and dental insurance, to be satisfactory, as well as the availability of free coffee and machines. We are continuously working to enhance our workplace culture and are committed to fostering an environment where all employees feel valued and heard. We will take your comments into consideration as we strive to create an even better workplace. Thank you.
      Viewing 46 - 48 of 1,233 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.