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      Lush

      Engaged Employer

      Lush reviews

      3.6

      57% would recommend to a friend

      (2,218 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      36% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Lush has an employee rating of 3.6 out of 5 stars, based on 2,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Jun 19, 2017

      A mixed bag

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      + Generally a positive and friendly environment + Not commission-based + Allowed to break traditional retail rules by giving away freebies, spending lots of time one-on-one with customers, and providing samples + Very lax uniform code + Good ethics

      Cons

      - Encouraged to be very friendly towards customers which can be overwhelming for them and exhausting for us - Very limited dermatological training provided before being able to provide skincare consultations - Long periods of time on your feet

      5.0
      Jun 19, 2017

      Lush

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary. Caring employers, good ethics not only as a sale point to consumers. But as strong beliefs

      Cons

      No real cons to working at lush. Long hours.

      1.0
      Jun 11, 2017

      Manchester Arndale Poor management complete shambles.

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Generous discount - lots of product training - great products and passionate customers.

      Cons

      - no training for management - supervisors bullied and over worked - staff treat work place as a social gathering and don't see supervisors as management. - no rules or set shop standards - constant instore drama. - every store is different and management are left To run store how they choose, so there is never a clear framework of what is expected as a company. - store manager frequently doesn't turn up to work with no explaination, off work for months on end sick, you never know when they will turn up. - assistant manager is truly the only good thing about this store, overworked and taking on responsibility of the full store and really tried hard to keep everyone motivated in an extremely low morale store. - high staff then over over 80% of supervisors have left in a year of working here. - extremely disorganised

      Viewing 2011 - 2013 of 2,218 Reviews
      Related searches: Lush jobs | Lush salaries | Lush benefits | Lush interviews
      ReviewsLush reviews

      Glassdoor has 2,761 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.