Lush reviews

3.6

57% would recommend to a friend

(2,218 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jun 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Constant opportunities to progress in the store or at the head office. Great team and great recruitment, always striving for passionate and interesting employees. Great training at store level.

Cons

No real cons- maybe that you have to work in retail at Christmas, but even this is quite magical at Lush Slightly laid back/ disorganised feel to various things such as lack of support in the busiest time of year.

2.0
Jun 22, 2017
Recommend
CEO approval
Business Outlook

Pros

50% discount Other temps were friendly Lovely customers Free samples

Cons

Permanent staff were clicky and would not bother with other temp staff. They often deemed us 'not cool enough' or 'not vegan enough' to hang out with. They only became friendly with me once they realized we hung out in the same places. Got very little hours so low wages. For a company that claim to be Eco friendly, I didn't find their ethos in store in line with that. Even if a product was slightly damaged they wouldn't sell it, as they wanted the producer to get the full money rather than discounted money. Surely it would be better if they got some money rather than none? I also felt they corrupted the damage system, taking home 'damages' just because they wanted them instead of paying for them. I even witnessed supervisors taking samples on nights outs and returning them the next day. Felt I was a number rather than an individual. Hated coming into work.

3.0
Jun 20, 2017

Okay experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good team, friendly people.

Cons

Management can be rude and treat you like you're not doing anything despite working really hard. If you're a temp, you will find it hard to be accepted as part of the team

Viewing 2008 - 2010 of 2,218 Reviews

Glassdoor has 2,761 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.