Lush reviews

3.7

58% would recommend to a friend

(2,211 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 3, 2021

Avoid

Recommend
CEO approval
Business Outlook

Pros

Sociable atmosphere and environment whilst working here, staff generally meet up outside of work to socialise. Rotas are somewhat flexible, great colleagues to work with and mostly nice customers to serve.

Cons

Gaslighting managers, Illegal employment practices, no HR department, lack of ED&I knowledge and have performatively tried to fix this with no real actions or intentions. Green washed, overpriced products that are harmful to the environment. Overworked and stressed staff.

1.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

-Great products - Living Wage - Benefits / Discount - Company's ethos

Cons

- Management in house - Clique staff - Unreliable management - Pushy - Lies within business

3.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Engaging and interesting product training Free samples Young and vibrant team

Cons

The management for the outlet I was at was really clique-ish and often played favourites. It's easy to feel isolated from the rest especially if you're not extroverted or the same type of people. Also felt very pressurised, because part timers need to commit at least 3 days a week regardless if they have school commitments. We are part timers for a reason.

Viewing 76 - 78 of 2,211 Reviews

Glassdoor has 2,754 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.