Lush reviews

awful management, very b*tchy and gossiping (i'm a former supervisor so i heard it ALL) weird hours with your shift pattern changing every week, training is after hours ? they want you fully harass customers to get them to buy things, even if they say they are just looking, you still have to talk to them. the amount of customers ive had walk out because i had to keep making small talk with them... if you dont do this, you will be given bad feedback or be put on a PAP (performance action plan) and risk losing your job. expected to always have high energy and be happy, even if you express that youre not having the best time. they do not care about your mental health, no matter how many times you mention it. the training they give you is so half-assed and not well enough for you to remember it, its given verbally with no reference to look back on if you forget it in the future, then they punish you for not remembering it all.

Horrific management, commission-style sales tactics, with no commission e.g. get this many items in their basket, upsell every transaction, get them to try as many products as possible. HORRIFIC BULLYING BECAUSE THEY HAVE NO HR.