Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lumen?

68% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lumen?

Business Analyst (4) , Account Manager (3) , Engineer (3) , Network Engineer (3) , Software Engineer (3) , Account Director (2) , Customer Service Representative (2) , Customer Success Manager (2) , Electromechanic (2) , Logistics Coordinator (2) , Network Technician II (2) , Project Manager (2) , Specialist (2)

What are the pros of working at Lumen according to real employee reviews?

"work life balance is good" ((in 12 reviews)); "Great people working to accomplish incredible things." ((in 10 reviews)); "Good work and good management" ((in 8 reviews)); "Pay and benefits are good" ((in 6 reviews)); "Felt supported, great team to share ideas and collaborate with." ((in 6 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Salary is low and job experience is very limited" ((in 3 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

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Lumen

Part of Sonepar

Lumen reviews

3.7

68% would recommend to a friend

(129 total reviews)

Régis Chouinard

79% approve of CEO

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Lumen has an employee rating of 3.7 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Services de construction, réparation et maintenance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

5.0

Feb 22, 2023

1

Coordinator

Recommend

CEO approval

Business Outlook

Pros

good emplyer to develop career

Cons

not enough high level management

1.0

Feb 22, 2023

Operation Tech

Operation technician

Recommend

CEO approval

Business Outlook

Pros

Work Remote, at your own pace

Cons

Pay is well under national and other Telecom Companies, There are all about metrics not quality of work

2.0

Feb 22, 2023

Micromanagement Culture

Service delivery manager it

Recommend

CEO approval

Business Outlook

Pros

- Nice offices - Basic cafeteria on site - Small employee gym

Cons

- Micromanagement culture originating from president - Toxic management culture

Viewing 82 - 84 of 129 Reviews

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1

Operation Tech

Micromanagement Culture

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