Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lumen?

68% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lumen?

Business Analyst (4) , Account Manager (3) , Engineer (3) , Network Engineer (3) , Software Engineer (3) , Account Director (2) , Customer Service Representative (2) , Customer Success Manager (2) , Electromechanic (2) , Logistics Coordinator (2) , Network Technician II (2) , Project Manager (2) , Specialist (2)

What are the pros of working at Lumen according to real employee reviews?

"work life balance is good" ((in 11 reviews)); "Great people working to accomplish incredible things." ((in 10 reviews)); "Good work and good management" ((in 9 reviews)); "Felt supported, great team to share ideas and collaborate with." ((in 6 reviews)); "Benefits for lumen are great" ((in 6 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Salaries are a bit low as compared to market standard" ((in 3 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

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Lumen

Part of Sonepar

Lumen reviews

3.7

68% would recommend to a friend

(129 total reviews)

Régis Chouinard

79% approve of CEO

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Lumen has an employee rating of 3.7 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Services de construction, réparation et maintenance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

4.0

Nov 20, 2025

Great job for a beginner but you will lose a lot of knowledge from your DEP.

Electromechanic

Recommend

CEO approval

Business Outlook

Pros

People are great and the environment is similar.

Cons

It was build by people who doesn't know about engineering in automatization and mechanics.. The structure, organisation and the assistance are not good for now but I believe it might with time be better.

1.0

Sep 29, 2025

missmanaged

Manager

Recommend

CEO approval

Business Outlook

Pros

Engineers were great people and smart

Cons

Senior Manager and Directors don't manage the teams very well

3.0

Aug 4, 2025

Hard to get promotions

Network technician ii

Recommend

CEO approval

Business Outlook

Pros

There are many WFH positions.

Cons

Promotions seem to be very hard to get and yearly salary increase does not match cost of living.

Viewing 4 - 6 of 129 Reviews

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Great job for a beginner but you will lose a lot of knowledge from your DEP.

missmanaged

Hard to get promotions

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