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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      3.6

      62% would recommend to a friend

      (10,115 total reviews)
      avatar

      Tim Sweeney

      66% approve of CEO

      59% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Liberty Mutual Insurance has an employee rating of 3.6 out of 5 stars, based on 10,115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Aug 8, 2008

      Nice place to work if you can stand pointy-haired bosses, bureaucracy, and not being listened to

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation, benefits, vacation; don't demand more than 40 hours very often; mostly nice and competent co-workers. Immediate manager was good, but the management above him was terrible.

      Cons

      Technical decisions made by clueless business non-technical people, resulting in tens of millions of dollars and time lost on poorly managed projects that would've never started if they had listened to the technical people. These wasted projects were not isolated incidents, I saw 3 in the 4+ years I was there. Also the mid to upper managers are useless and the bureaucracy is stifling. The development technology is outdated and the infrastructure red tape is mind boggling.

      2.0
      Aug 6, 2008

      If you want respect, look at a different company.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      As they like to tell their employees, It's a job in bad unstable market. The paychecks are regular. The staff is very friendly and welcomes new employees.

      Cons

      Everyone is completely overwhelmed with work. Overtime is expected, the more hours put in, the more hours they expect. They talk of balance of work and personal life, they just don't respect the boundaries. The attitude is always, work harder and longer for less. The benefit package is terrible. They only offer one medical plan, their's. There is no choice. They don't even offer an HMO plan. The prescription drug plan offering is as bad. Changes are made with little or no notice. Liberty treats their employees as a liability rather than an asset to the company. Liberty does not treat their employees with respect.

      2.0
      Aug 4, 2008

      Used to be a good place to work

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location was convenient and it used to be a very good place to work, both challenging professionally and also rewarding. Projects were challenging and good work was appreciated / rewarded.

      Cons

      Dis-organization, especially in IT which is based in southern-NH. Horrendous leadership and absolutely no repsect for employees there. They know people don't want to leave because of location and leaving means having to commute to Boston-area, so they realize they have people hostage. The last 4 years have been a very sudden down-slide and it has impacted morale as well as productivity.

      Viewing 10099 - 10101 of 10,115 Reviews
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      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,401 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.