Kraken reviews

4.4

91% would recommend to a friend

(217 total reviews)

Amir Orad

92% approve of CEO

90% positive business outlook

Kraken has an employee rating of 4.4 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kraken employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

217 reviews
3.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- nice people - relatively relaxed workplace - working on important problems - open to flexible working

Cons

- pay is below market rate - pay transparency is poor - promises made by recruiters are a little misleading (unlimited holiday policy is unclear and not as generous as you might imagine. private medical insurance doesn't seem to be provided even though it was promised)

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Kraken Response
1y
Hey there Thank you for taking the time to share your feedback. We’re really glad to hear that you’ve had positive experiences with the team, our flexible working approach, and the meaningful work we’re doing—it’s something we truly value. I also want to acknowledge the concerns you’ve raised. We understand that pay is a crucial factor, and we recognise the need to stay competitive in the market. This is something we’re actively reviewing to ensure fairness and transparency across the board. We’re also aware that clarity around benefits like our unlimited leave policy and private healthcare (which is available through a salary sacrifice scheme) could be improved. Your feedback has highlighted where we can do better in communicating this, and we’re taking that seriously. To help address these concerns, we’re currently investing in manager training to ensure our leaders are better equipped to set clear expectations and communicate policies effectively. We appreciate your honesty—it’s feedback like this that helps us grow and improve. If you’re open to it, we’d welcome the opportunity to discuss your experience further. Thank you again for sharing your thoughts. Matt Head of Talent
3.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- Flexible working arrangements - Generally progressive policies - Genuinely lovely and capable colleagues

Cons

- Inadequate feedback mechanisms. - Too many layers of isolated management reduce accountability and removes individual ability to make a difference. - Communication between teams remains a consistent problem.

1.0
Jun 12, 2025

Management Requires Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My immediate team members are excellent people!

Cons

Management and employee treatment can be better.

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Kraken Response
1y
Hi there, Thank you for taking the time to share your feedback. It’s wonderful to hear that you have a positive experience with your immediate team, having great colleagues is really important to us. We also appreciate your honesty about the areas where we need to improve, especially around management and how employees are treated. We are actively working to support our managers with training and resources to create a more supportive environment for everyone. If you’d be open to discussing your experience in more detail or have suggestions on how we can improve, please don’t hesitate to reach out to me directly at olivia.roberts@kraken.tech or on Slack Thanks again for your feedback. Olivia Roberts olivia.roberts@kraken.tech
Viewing 16 - 18 of 217 Reviews

Glassdoor has 242 Kraken reviews submitted anonymously by Kraken employees. Read employee reviews and ratings on Glassdoor to decide if Kraken is right for you.