• Preferential treatment towards offshore/India-based and/or Indian nationals
• Locals / US Nationals continually unsupported or flat-out denied opportunities to transfer to new projects, or consideration for growth/promotional opportunities
• Personal relationships prioritized over competency when growth/promotional opportunities arise
• Compensation not aligned with role/responsibilities, approximately 30% or more below market
• Inadequate benefits (ie. no sick pay, vacation hours are accrued for salary positions, and STILL lacking)
• Collaboration between onshore (US) and offshore inadequate and ineffective, leading to duplication of efforts, inconsistency, no level-set, disregard for role/responsibilities and chain of command
• No accountability of offshore employees (multiple reminders to complete a task is the norm, and you must keep current tally at all times for escalation to management)
• Management consistently unresponsive to escalations (see above)
• Continual lack of adherence to client agreed-upon policy/procedures by offshore staff, leading to continual compliance challenges, compromise in service to client and end-users, erode trust and respect that otherwise should exist in relationship with client