Five Guys reviews

3.6

62% would recommend to a friend

(4,778 total reviews)
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Jerry Murrell

77% approve of CEO

47% positive business outlook

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

5K reviews
4.0
Aug 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Very flexible schedule, franchise DM is very rarely seen, Corporate DM provides excellent feedback and support, franchise training manager is very knowledgeable and helpful

Cons

No 401k, franchise DM provides zero feedback, at the lower end of payscale for industry.

1.0
Aug 19, 2015

Disgusting, sneaky and unprofessional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free food (which you MUST eat on the premises)

Cons

- Everything - Management lies and often tells half truths. - Very evasive when talking salaries, job descriptions and career direction - Poor communication - Lack of education and training in "management" My first day (I still wasn't sure what my job title is as no one seemed to have known) I was expected to know standards and procedures, given the worst constructive criticism and felt like I was being managed by a teenager on a power trip. I was told to come in the following day, but for some reason (maybe eating the food) I wasn't feeling well and informed the manager that I wouldn't be able to make it in with hours worth of notice. How funny is it that when I texted (the manager prefers to text, not email or call) to ask when I should come in next, I was told that he would tell me tomorrow and then I get a TBNT. Even though I passed the trail and received a uniform? Garbage. I will not eat here or recommend this place to anyone over 15. Lazy management, lazy communication and aside from three people I met there, it seems the more responsibility you have there the lazier you're allowed to be.

5.0
Aug 18, 2015

General manager

Recommend
CEO approval
Business Outlook

Pros

Great fun environment that kept you wanting more from the company! Great company values

Cons

Changes to the secret shopper program. It was better when I was working there! Not as good now

Viewing 4405 - 4407 of 4,778 Reviews

Glassdoor has 5,219 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.