Challenging Status Quo and Psychological Safety - Senior Manager - Finance T-Mobile Employee Review

2.0
Sep 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, Average Pay, Hybrid Model

Cons

The company is going through multiple reorgs - Go to Reddit, Google it, and read about it. Lots of very capable people's positions were eliminated. I am writing this review because I MUST share my experience. It's important that you interview the teams and the manager thoroughly, before you accept a role with the company. The company says: 1) Diversity, Equity, and Inclusion, 2) Challenge the status quo, 3) No retaliation for speaking out. It's nice when it works, but the company needs to go into the layers of business or teams to discover that this is not true in most cases. I was in a team where leadership was very authoritarian and "old school". VP has been with the company for two decades which is good IF continuing to grow as a leader (see Advice to Management section). As a people manager, I didn't represent or speak to my team's accomplishments in formal meetings, give recognitions to my team members in formal meetings, and empowered to manage my team (my manager (new in her role) always intervened). Speaking out meant: 1) I wasn't a team player, 2) I threw people under the bus, 3) I didn't fit the company culture. In this team, people are scared to speak up for fear of retaliation. If you aim to please and nod to the leadership, you are in good standing. I provided my team Psychological Safety, but I didn't receive it from leadership. I reached out to HR partner for guidance on how to deal with the situation, but HR partner was unhelpful. Ultimately, it impacted my mental well being - They retaliated because I called out No Vision, No Strategy, and had a team that rallied in challenging the status quo. There was no action plan to improve the results of the biyearly employee surveys. Most of all, it was a head scratcher to expand teams without a clear Vision and Strategy- Business Impact: unproductive resources, more people than work available, and limited or lack of learning opportunities. Because a C level leader authorized the team expansion, the leadership behavior is rewarded or endorsed.

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Pros

The Culture & the people

Cons

AE and Upper management Turnover

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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