Supportive environment with meaningful work, but accountability issues exist - Anonymous employee Kraken Employee Review

4.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been here for a couple of months. Biggest pro is the conviction every employee has in the product and mission - this makes it a genuinely positive place to work. Genuinely flexible working and supportive environment. Plenty of interesting and meaningful work. Kraken is a high-tech forward thinking company, and the work reflects it. Excellent and highly intelligent people to learn from. A large cohort of the existing employees complain about the changing culture (i.e. becoming more corporate), but this is the best place I have worked in my career so far. Kraken believes in developing it's people and there are many cases of people being promoted from junior up to department leadership. Good pay and benefits. Amazing office.

Cons

A lot of passing the buck to different teams - people can be immature in taking accountability. Similarly, there is a lack of confidence, where people sometimes ask multiple times to confirm a point. This is not specifically a con because it's out of wanting to do the right thing but it can make getting things done complicated. There is a large amount of nepotism in senior leadership, but the senior leadership team seem competent. No HR - managers play the HR function too - this is only okay if your manager is a good leader. The structure is quite flat which can be good in theory but multiple business areas have a "multiple managers" issue.

Explore other reviews about Kraken

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work environment and people

Cons

fast growing so sometimes dissorganized

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Newhire here, extremely glad to have landed at Kraken. The company is genuinely driven by a desire to deliver the transition to a sustainable energy future. Does an amazing job of making employees genuinely empowered and accountable, in a blameless and humane setting, which gives people the authority to make themselves productive. Normally I'd consider that to be a Silicon Valley thing, but here at Kraken this has a bit of a British spin on it, being the company's history derives from the UK's Octopus Energy. The resulting mix slices through corporate politics with real talk and joviality. I just got out of one genuinely hilarious and inspirational optional all-hands which left others commenting "OMG It's my first week, does this happen every Friday???" In my department, clients (such as electrical utilities) love the way we're revolutionizing their businesses, including the way they treat their call center staff, humanizing them to become wide-ranging, informed and empowered problem solvers on behalf of their customers, instead of helpless automatons following scripts. Elsewhere, Kraken has tentacles in all kinds of sustainable tech, from sustainable generation, huge demand-flattening battery installations, domestic EV chargers, and smart meters. Business is booming, growth is spectacular, and huge markets still exist for the taking...

Cons

I'm a programmer. We have a big codebase. There is some tech debt. But show me a 2,000 person high growth company for which that isn't true. Everyone has a very sane attitude towards it. Not a biggie.

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