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Essentia Health

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Patient Account Rep-Outbound - Anonymous employee Essentia Health Employee Review

1.0
May 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They do give you flex time 2 hours to use every two weeks for appointments.

Cons

Management is terrible, The supervisor, is horrible. Everyone reports on everyone, you must go to management to tell someone if something is wrong, there is no support inter department, it falls all on the Team lead who is over worked. The 401K they do not match. The supervisor is on a hunt for drones to be able to work for her. Input is not welcome, because they are always prevented from changing things to help out the patients. People go through that department like a revolving door.

Explore other reviews about Essentia Health

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive work environment Leadership is actively involved & genuinely cares about their employees Leadership encourages appropriate work/life balance

Cons

Working remote limits the ability to be more actively involved/integrated with the team and the organization - but we are still included as much as possible & we are encouraged to block time to connect with others.

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed the patients I worked with and a lot of the other providers as well. The new hospital is really nice.

Cons

The CEO is corrupt. You will feel like a number at Essentia. Advanced practitioners have no say in their job. They can change your job duties at any time. They can send you to other locations at any time. And do you have no say in this. The physicians definitely have a better position than any of the advanced practitioners. They are treated a lot better by management. There’s a reason the advanced practitioners voted to unionize. There were plenty of nurses that were making the same amount of money as advanced practitioners there. And the nurses had great locked in benefits with being unionized. Where advanced practitioners would only get two weeks paid for maternity leave.

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