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Compass Group USA

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DO NOT WORK FOR THIS COMPANY - Assistant Director of Dining Services Compass Group USA Employee Review

1.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

The only positive thing I can say is that perhaps other parts of the country aren't as bad.

Cons

Do not work for Compass at the University of Pittsburgh. This is the worst upper management team I have ever worked for in my life. As a salaried employee, you are REQUIRED to work AT LEAST 50 hours a week. You are scheduled 10 hour shifts. Some starting at 6am, some ending at 1am. You could work until 1am and be expected to open the next morning at 6am. There is ZERO work / life balance as you are working all the time, with very few days off. You would be scheduled on 13 - 14 day stretches without any days off in between. Sadly, you work hard because you care about your staff and the students you serve. They manage by fear. They literally tell you that they want you, as a manager, to manage your staff to fear you. I don't treat people that way. My staff liked me and respect me and they had zero respect for upper management. The upper management is unqualified for their positions. They hire their unqualified friends for upper management positions. It's a VERY toxic environment. You can do you job nearly perfect, but they literally try to find something wrong so that they can berate you and criticize you. Myself and a co-worker were literally berated and screamed at a Manager's meeting in front of our colleagues. It was completely unprofessional and disrespectful. You feel like you are always walking on eggshells. You can't even go to HR because they are a bunch of gossips and cannot be trusted - the complete opposite of how an HR department is supposed to be. They purposely drive out the good managers - I believe it's because they feel threatened by them. I saw so many good upper management and managers get treated so horribly until they quit. I loved my staff, but I had to quit because it was causing me way too much anxiety.

Explore other reviews about Compass Group USA

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited pto, great colleagues, and good work life balance.

Cons

it really depends on your manager. The 401(k) is lacking.

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid Schedule. Free food and drinks in office.

Cons

High performers expected to make up for low performers. Pay is below market. Cliquey environment. Bottlenecked at close with extremely long hours. Internally promotes because they would not attract external talent at their compensation package. Management doesn't address employee concerns.

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