DLL reviews

We appreciate your feedback. It’s certainly true that DLL is very committed to providing our customers with excellent service, but I’m sorry to hear that it seems to have negatively affected your experience as a member. One of DLL’s goals is to provide an unparalleled level of service to our partners, but another, equally important, goal is to take care of our employees. Regarding your comment about some members being out of touch with the rest of the group – we agree! In fact, one of our primary areas of focus is to provide all of our members with the skills (both hard and soft) that they need to thrive in the DLL of today – and the future. We’re also revamping our member survey philosophy in the hopes of giving every person who works with us the chance to let us know how we can keep improving. If you have any additional thoughts or feedback about any of these topics, please email me at HRGlobalComms@dllgroup.com.

Thanks for taking the time to leave a review. I’m happy to see that you found several aspects of working at DLL positive. One of DLL’s key priorities revolves around our commitment to provide members chances to grow and develop in their careers, so I’m disappointed to hear that those opportunities either didn’t align with your career goals or weren’t adequately communicated to you. While we believe the majority of our managers share DLL’s vision of the role of a leader, this year we are launching a new set of leadership competencies and trainings that reflect the ever-changing changing landscape of our industry and provide coaching for our members. If you would like to share any additional feedback, please email me at HRGlobalComms@dllgroup.com.