DHL reviews

3.8

73% would recommend to a friend

(3,338 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was decent for part time

Cons

Location only accessible by bus or car

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DHL Response
1mo
Hello, Thanks for sharing your experience with us. We’re glad to read that you found the pay decent for a part-time job and that, overall, your time with us was positive. We do understand the point you raised about the site being mainly accessible by bus or car. We know that can be a challenge for some. Thanks for the recommendation. We wish you success wherever your career takes you next! Best wishes, Your DHL Team
5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Ample of internal opportunities for growth; stable employment

Cons

Compensation package would be average at first and get better as you advance

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DHL Response
1mo
Dear colleague, Thank you for taking the time to leave such a positive review. We’re happy to read that your experience as a Business Analyst has been a good one, especially when it comes to career development and long-term job security. Your perspective on compensation is appreciated as well. We aim to offer steady growth not just in roles and opportunities, but also in rewards as employees advance in their careers. Thanks again for your support, CEO approval, and recommendation. We’re glad to have you with us! Warm regards, Your DHL Team
3.0
Apr 21, 2026

Big disappointment

Recommend
CEO approval
Business Outlook

Pros

Big network and many opportunities to learn new skills.

Cons

Excessive workload, unclear expectations from senior management and complete abandonment from the local HR team. It never felt “as one”…

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DHL Response
1mo
Hello, Thank you for sharing your experience as a former HR Services Team Leader with DHL in Heredia. It’s encouraging to read that you were able to benefit from our large network and the learning opportunities that come with it. At the same time, we’re sorry about your experience with excessive workload, unclear expectations from senior management, and the lack of support you felt from the local HR team. That feeling of not operating “as one” is certainly not what we strive for. Feedback like yours is essential as we continue working on better alignment and stronger support for our teams. We appreciate your dedication and loyalty during your time working with us. We wish you all the best in whatever comes next. Warm regards, Your DHL Team
Viewing 16 - 18 of 3,338 Reviews

Glassdoor has 6,439 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.