DHL reviews

3.8

73% would recommend to a friend

(3,338 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jun 1, 2026

DHL

Recommend
CEO approval
Business Outlook

Pros

Some flexibility and latitude depending on manager

Cons

Forced return to office in Jan 2027 5-days is shortsighted

avatar
DHL Response
3d
Dear colleague, First of all, we are impressed that you have been a part of our company for more than 10 years. We truly value your long-term contribution. We’re glad to read that you’ve experienced flexibility and autonomy, depending on leadership, as these are important aspects of a positive working environment. At the same time, we understand your concerns regarding the return-to-office approach planned for January 2027. For many colleagues, flexibility has become part of daily life since the pandemic, and change can understandably feel disappointing or even conflicting with what we’ve promoted before. The intention behind the update isn’t to step away from work-life balance or trust, but to strengthen collaboration, connection, and development by spending more time together in person. Something we believe makes a real difference in how we work and grow. That said, we know one size doesn’t fit all, which is why individual situations can still be discussed with managers. We truly value open dialogue and encourage continued conversations as we move toward this transition together. Thanks again for your honesty. Feedback like this matters and helps shape our future direction. All the best to Miami. Your DHL Team
3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance and stablility

Cons

poor management and salaries are low

avatar
DHL Response
1w
Dear colleague, Thank you for your review. We always strive to provide our employees with a good work-life balance. We are pleased to read that you have successfully combined your professional and personal life with us. We apologize for any shortcomings in our leadership and management. We strive to provide effective leadership and supportive management practices to create a positive work environment. Regarding your comment about salary, every employee should receive remuneration that is tailored to their work. If you believe that this could be improved, we would be happy to speak with you again and learn more about your situation. Feel free to contact your manager or HR department to discuss your comments. Best wishes, Your DHL Team
5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of timings, good peers

Cons

Understaffed due to budget constraints

avatar
DHL Response
1w
Hello, Thank you for taking the time to share your experience with us. We’re glad to hear that you valued the flexible working hours and the support from your colleagues. At the same time, we take your comment regarding staffing levels seriously. Ensuring adequate resources is essential, and we continuously work to align staffing with operational needs. We wish you all the best for your future. Warm regards, Your DHL Team
Viewing 4 - 6 of 3,338 Reviews

Glassdoor has 6,439 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.