Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "Good pay and thats it" ((in 203 reviews)); "The culture and the people we work with are great" ((in 174 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 112 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Low salary and micromanaging heavy workload" ((in 150 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews)); "Underpaid with multiple extended working hours" ((in 36 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Sep 28, 2015

Ok Company, Good Pay and Benefits, Sadly tainted by Politics & Nepotism

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great learning possibilities, nice international culture and great relocation / travelling possibilities. Salary can be good but you have to fight for what you deserve.

Cons

Many promotions and internal positions seem to be based more on whom you know and who knows you rather than on actual merit and efforts. Internal politics and personal agendas of ambitious, power hungry executives unfortunately seemed to be common currency at the time I was there... Many lay offs and clearly obvious job insecurity and uncertainty. Keeping and promoting talent is not a priority after seeing how some senior competent employees were laid off just to be replaced with cheaper less qualified alternatives.

2.0

Jun 28, 2015

Steer Clear of this Subsidiary of DHL Express

Delivery courier

Recommend

CEO approval

Business Outlook

Pros

It would be awesome if they operated as they SHOULD. Great pay, if your hours are correct.

Cons

6+ Months of employment and only 2 paychecks were correct. Constantly Uninsured, unregistered and poorly cared for company vehicles. Coercive and manipulative management.

1.0

May 15, 2015

The Job that so Hot, and turns so cold.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, and good health benefits.

Cons

Good pay only if you are and benefits only if your working, DHL love to hire on call people and when they say on call....Its really on call. One month you have health benefits, and pay is good.. The next month your struggle to make ends meat, and your on cobra for $600 a month. DHL love keeping Wall Street (Slave Drivers Of The System) happy. It's not right that a company that Profits BILLIONS and BILLIONS. Can't even keep its worker Health benefits going month to month. Can't even give a minimum weekly pay..

Viewing 88 - 90 of 4,095 Reviews

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