Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "Good pay and thats it" ((in 203 reviews)); "The culture and the people we work with are great" ((in 174 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 112 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Low salary and micromanaging heavy workload" ((in 150 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews)); "Underpaid with multiple extended working hours" ((in 36 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Jul 12, 2016

Upper Management Needs Restructuring

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers are a lot of fun, employee appreciation day and monthly incentives are also great. Work-life balance is fine, typical 9-5. Compensation can be pretty good, benefits are great.

Cons

Upper Management only cares about their next pay. They do not care about you as a person at all. Turnover is pretty high. Favoritism of certain employees is blatant and unprofessional.

1.0

Apr 10, 2016

Absolutely terrible!

Tug driver

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent (If your supervisor manages to give you the proper information, before a day after it's too late to apply for them)

Cons

Terrible management who will go out of their way to insult and assault you. Low pay, overworked Almost no chance of advancing without sucking up to your superiors. Finds ways to make every flaw in their safety and operation the employees fault (Even when an employee had an allergic reaction from picking up a box, they blamed the employee, another employee lost a finger because of a supervisor pushing them, they attempted to fire the employee who lost the finger and had no discipline for the supervisor.)

3.0

Mar 22, 2016

Telesales

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and International company and will pay you to move

Cons

Micro-managed, managers don't know much about the sales role, KPI driven all about quantity not quality. All fresh college grads that its their first job feels like you're in a fraternity. All work no play, no recognition for a good job.

Viewing 82 - 84 of 4,095 Reviews

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