Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "good pay and with incentives" ((in 203 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Dec 24, 2008

"Run it (into the ground) like you own it!

Regional safety manager

Recommend

CEO approval

Business Outlook

Pros

pay and benefits, travel, co-workers. The cadre of former Airborne employees managed to keep the company afloat. It should be remembered that prior to the merger, DHL was losing money, Airborne was making money.

Cons

Indecision by upper management, inability to develop a successful business plan and stick to it, much money wasted on half-baked initiatives and programs, poor labor climate, poor communications, management by intimidation and fear ("if you can't make your ( you name it), just leave your keys on the desk!"), propensity to hire ANYONE from UPS, regardless of their ability.

1.0

Dec 5, 2008

Get out now!!!!

Field service supervisor

Recommend

CEO approval

Business Outlook

Pros

There are none! A highly dis-organized company. I should have known better from the beginning.

Cons

Everyone is allowed to do what ever they want to. Management very seldom uses corrective action. THe drivers are not payed based on performace, they get raises based on time in position. As a former employee of the competition, my raises were based on how well i did my job. If i wanted a nice raise, i had to work for it. The fleet of vehicles are poorly maintained. Every day we have breakdowns.

3.0

Nov 25, 2008

Hope DHL can survive!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits and pay, including very lucrative commission program as long as your "budget" is reasonable. However, "budgeting" is not black and white, that is the problem.

Cons

Instability; courier model of independent contractors and difficult labor union issues create inconsistent service to customers. Too many problems to list.

Viewing 4060 - 4062 of 4,094 Reviews

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