Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 294 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 165 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews)); "The colleagues are nice and help you integrate quickly." ((in 104 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 206 reviews)); "Work envionment and low salaries" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Upper management is terrible and completely disconnected." ((in 38 reviews)); "Underpaid with multiple extended working hours" ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jan 1, 2009

Take a closer look at your leadership

Finance manager

Recommend

CEO approval

Business Outlook

Pros

Challenging because of all the broken processes and systems. It is very frustrating for the customers to deal with so explaining to them how things works helps them going forward.

Cons

Management that manages and shows favortism because of personal reasons instead of job performance. Senior Management talks down to employees, has actually told them what they do is stupid, not very motivating.

2.0

Dec 27, 2008

Top Management nedd to get to the bottom

Ar specialist

Recommend

CEO approval

Business Outlook

Pros

Global Company - International exposeure and all that comes with a multinational company. Global expertise and access to network to all levels and locations.

Cons

Big name small salaries. The notion that DHL is a multinational and the fact that these companies offer all the big benefits and packages that thus to be envied.

4.0

Dec 24, 2008

great group of people, poorly managed company with no opportunities for growth

Project manager

Recommend

CEO approval

Business Outlook

Pros

great group of people and fairly good benefits. Most managers are good about being flexible with schedules.

Cons

Lack of training and opportunities for advancement. Policies differ too much between different groups. No employee development or career paths

Viewing 4057 - 4059 of 4,094 Reviews

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