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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)
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John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a nationally recognized company. When you tell people that you are employed there, you don't get asked "where's that?"

Cons

I work for an independent contractor at DHL. The way that they treated our contractor was just sickening. I am not sure if it was secretive, or just disorganization, but as a whole, DHL was an awful company to do business with. Our IC did their best to keep drivers informed, but they really did not have too much to work with. The policies are forever changing, and they get upset with couriers when they make mistakes. How could we keep up, when we were not told half of the time what we were in fact supposed to be doing? They make so many promises to customers, that are totally unrealistic. It is easy to say stuff when you are behind a desk making way more than those of us out there actually earning the money for the company. When it was Airborne Express, I enjoyed the working experience much better. All of the direct employees at DHL have very low morale and it is amazing that they stay here.

2.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Pay is above average, there are a number of opportunities for global projects and global visibility.

Cons

The US Express business management has been absolutely terrible for the past 5 years. They have wasted Billions of dollars and in the end are walking away from business in the US.

1.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

I have nothing positive to say about DHL Express.

Cons

Everything about the company is a downside. I worked for Airborne Express for 14 years. It was a good company with good management. DHL took 5 years to run the company into the ground. And with the decisions that are being made right now on going forth, there will be no future for DHL in the US.

Viewing 4051 - 4053 of 4,094 Reviews

Glassdoor has 6,169 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.