Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "Good pay and thats it" ((in 203 reviews)); "The culture and the people we work with are great" ((in 174 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 112 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Low salary and micromanaging heavy workload" ((in 150 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews)); "Underpaid with multiple extended working hours" ((in 36 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

May 5, 2010

Wasted opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

International reach is almost unsurpasses by other companies. Great brand name recognition.

Cons

Lack of long term vision. Old boy network environment. Poor communication from management to employees. Wasting away the great brand name. Squandering the talent and experience that exists in the company by treating people unfairly and disrespectfully.

4.0

Apr 13, 2010

Ok place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My department was a good place to work, and I had a good boss. Most of the staff was friendly and the facilities were good.

Cons

Some of the other departments seemed to have a good ole boy mentality. There did not seem to be alot of opportunity for advancement. Employee flight benefits could have been improved.

4.0

Mar 7, 2010

Good place to be early in your career.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great if you like being a part of a large international organization. Great for career advancement. Competitive salary. People are friendly.

Cons

Information is not communicated to staff in a timely manner. Not sufficient structure, internally and externally. Too much investment on things that may not be the most important.

Viewing 4021 - 4023 of 4,095 Reviews

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