Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "Good pay and thats it" ((in 203 reviews)); "The culture and the people we work with are great" ((in 174 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 112 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Low salary and micromanaging heavy workload" ((in 150 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews)); "Underpaid with multiple extended working hours" ((in 36 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

May 20, 2010

DHL Express USA went bankrupt and is struggling to keep its international operations in the USA.

Compensation analyst - sales

Recommend

CEO approval

Business Outlook

Pros

Global Company, presence in all continents. The biggest (and only) reall Pro that I had was that HQ are close to my home).

Cons

Did not received a performance review during my three years there. HR Directors and VP were always secretive, doors behind. People is more focused on to the basics at getting the job done than on building real foundations for DHL to stand in the US market. The promotion scale is strongly based on the "who do you know" rule rather than on any real performance.

3.0

May 19, 2010

Downsizing means the best have gone

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Corporate salary structure Annual bonuses Decent office environment and equipment Resources

Cons

Good people left Promotions based on politics, not accomplishments Benefits were getting progressively worse

4.0

May 17, 2010

2 thumbs up

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Good people to work with including upper management, career opportunities/pathing, belief in products sold;industry global leader, recognition for a job well done, good commission structure

Cons

some internal processes could be more streamlined. All in all, not many cons. I'm happy with my job and trust in the management.

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