Compass Group USA reviews

Low pay (only $12/hour) and management was extremely passive aggressive. They would make up customer complaints on employees to get them in trouble or cause confrontations. The managers would mostly target employees that are part of minority groups, like LGBTQ+ or African Americans, with harassment. I am a member of a minority group and was routinely followed in the hallways by a manager, watched over the security cameras, and the manager frequently voiced false complaints against me. I was often accused of taking too many breaks or sitting around and not working. There were coworkers that would actually do this themselves, but they were never called out. Management would also go to another coworker that is not a member of management to complain on me, who would then voice those concerns to me to maintain plausible deniability.

Associates are just shuffled around from account to account stating that they want growth yet there is NONE! Causing Poor production, service and Unhappy associates everywhere! No incentives for anyone, management or hourly's! No associate appreciation on ANY Level unless you complain constantly about being overlooked, then you're accommodated briefly to keep you quiet! NO one with less than good performance gets Terminated. They just shift you around for some other good managers to inherit POOR performers which aids to accounts struggling to maintain great service and performance at all times! A steadily revolving door to Nowhere. Associates stay in the same positions for YEARS with little to no increases, and Very little growth when talents states yearly that they want to move up.