Customer Interaction Specialist Associate Service Center
Pros
I think that people i meet were always helpful to me, when i first got introduced everyone was supportive to each other. There are some good benefits such as the 401K they offer and the paid time off.
Cons
The team that i worked for was terrible, management really unorganized. We never received any training prior answering phone calls and we were only getting criticized all the time for all the negative feedback we received. I think that the supervisor i had lack of leadership skills, criteria and peoples skill. As a corporate i feel they dont make good decision to keep their employees satisfied. My last thought is that progressing is really slow, first i start it as a contingent worker for a couple of months i got converted quick but in order to move to other departments i need it to be at least one year in the position and have a good perfomance. The supervisor did not seem to favor me so i need it to wait until September of 2018 to get another rating and hope for the best. Which means i would had work almost two years in the same position with only 32 cents increase.
