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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,607 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,607 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Apr 25, 2026

      Good place to work

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      All in all is good place

      Cons

      Low raises in annual increment cycle

      5.0
      Apr 25, 2026

      Good company

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits! Insurance is the best I have had.

      Cons

      No remote colleagues are considered for roles.

      3.0
      Apr 25, 2026

      Chill job with low expectations but poor leadership

      Control management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chill job You can get away with not doing a lot of work (depending on team of course). WFH flexibility Good 401k/general benefits Light hours The bar to stand out is very low amongst my team members

      Cons

      This job I have is the most boring job I've ever had. I do not feel challenged. There's way too many cooks in the kitchen. I've been at Amex 3 years and I've had in total 5 or 6 different direct managers. Leadership is a MESS and their direct reports do not know what's going on which impacts everyone below them. There are quiet layoffs and is not acknowledged by the leadership team(s). These quiet layoffs are claimed to be "restructuring" Not everyone works and the chaos lets you get away with it. It's a stupid place to be honest, if you want to chill or focus on your family or whatever personal stuff you have going on I would recommend it.

      Viewing 139 - 141 of 18,607 Reviews
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      Glassdoor has 21,961 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.