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      American Express

      Engaged Employer

      American Express reviews

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      4.1

      81% would recommend to a friend

      (18,589 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,589 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Jan 23, 2024

      Good work environment

      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      social skills improvement, different clients and young employees

      Cons

      Job can reveal sometimes boring

      5.0
      Oct 17, 2023

      One of the best workplaces

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good management - Exciting work - Work-Life Balance

      Cons

      - There can be delays in work due to third party delays

      1.0
      Jun 11, 2023

      Bad experience

      Marketing executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Financially the company itself is doing well, pulled through covid with great results, sense of job security. Carte déjeuner avec 10e par jour travaillé donc 6 à la charge de la boîte.

      Cons

      Horrible management and I’ve had 3 different managers, they expect people to work really late hours with no recognition or benefits. People burn themselves out and the turn over is very high. There are lots of issues of pay discrepancies between employees working the same role and with the same level of experience. HR and Payroll teams are either snakes or just useless and actively unhelpful. Your manager gives you a grade at the end of each year, whether you get a bonus or not is based on this grade. The management there is also very patronizing especially to younger employees, there are very serious issues of race discrimination at the Paris office, some of my black colleagues have resorted to hiring a lawyer to get compensation. (Which is the only way HR will at least hear you out). Any mental health benefit at this company is just smokes and mirrors,

      Viewing 4 - 6 of 18,589 Reviews
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      Glassdoor has 21,940 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.