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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,591 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,591 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Feb 9, 2022

      Not the best place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation was good Working remote

      Cons

      Leadership was terrible. To focused on numbers and not ppl

      4.0
      Dec 3, 2021

      Good company

      Key account manager (kam)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diversity inclusion stability financial solidity

      Cons

      Process internal and low local evolution

      2.0
      Feb 3, 2021

      N’y allez pas!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well balance between personal and professional life Home Office

      Cons

      Confidence between the operational and management team does not exist! The management is not able to put himself into reconsideration ! It’s always the fault of the operational team! Management team are not professional and they are looking only for their proper interest and not for the well being of their teams! They say that they are an American company but they don’t even know what that means! The intern organization is horrible! No communication between services ! Welcome to 2000’s! Leadership is not recognized when you are ambitious! They put the pressure on their teams And failure is not acceptable ! Even if their strategies sucks and does not working ! They are not listening ope rationals teams which create misunderstanding and then failure for the management team and discourage the operational team! Trust is gone !! I think that the management team should learn how to manage! They forget about the human side! Career development - if you don’t know the good persons, well good luck!

      Viewing 13 - 15 of 18,591 Reviews
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      Glassdoor has 21,942 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.