American Express reviews

4.1

82% would recommend to a friend

(18,640 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,640 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice culture. Not huge perks but comfortable

Cons

Company and culture little bit lacking in perks

3.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

Salary below the market for location

4.0
Jan 19, 2026

Great balance

Recommend
CEO approval
Business Outlook

Pros

- Challenging work, great leaders, and reasonable hours - Great culture

Cons

- As with all big corporations, can be slow to adapt. - Office is far away from downtown

Viewing 439 - 441 of 18,640 Reviews

Glassdoor has 21,998 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.