American Express reviews

4.1

82% would recommend to a friend

(18,636 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 19, 2026

Great balance

Recommend
CEO approval
Business Outlook

Pros

- Challenging work, great leaders, and reasonable hours - Great culture

Cons

- As with all big corporations, can be slow to adapt. - Office is far away from downtown

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong management Caring culture Transparent Prioritize diversity

Cons

Big company so hard to navigate

3.0
Jan 18, 2026

Management

Recommend
CEO approval
Business Outlook

Pros

Great benefits, allowances, amenities and hybrid work

Cons

The addition of local directors in the Philippines has introduced additional layers to the process, resulting in slower management and decision-making.

Viewing 436 - 438 of 18,636 Reviews

Glassdoor has 21,994 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.