American Express reviews

4.1

82% would recommend to a friend

(18,636 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

employee first culture, high paying company, work life balance is amazing and colleagues are extremely helpful and supportive

Cons

Work can feel dull at times

4.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong work/life balance and collaborative environment. Recognized for supportive colleagues and established corporate culture. Good benefits and incentive structures.

Cons

Perceived as more traditional and slower in change management compared to other companies. Career advancement is challenging in some cases. Work-life balance is fading in some roles.

4.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Focus on work life balance Competitive salaries Interesting work

Cons

Compulsory WFO 3 days a week Bureaucracy Slow promotions

Viewing 412 - 414 of 18,636 Reviews

Glassdoor has 21,994 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.