American Express reviews

4.1

81% would recommend to a friend

(18,635 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jan 24, 2026

Pay ok

Recommend
CEO approval
Business Outlook

Pros

Good team structure and management

Cons

The environment was rather clicky

4.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is very good. Flexibility, however work do become monotonous but if the team is good you will be very happy. Personally, I am not too ambitious so for me Amex is very good organization where people are really good and friendly (can be biased because i got the good team). Very good infrastructure

Cons

Slow processes. Things can become boring sometime.

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

employee first culture, high paying company, work life balance is amazing and colleagues are extremely helpful and supportive

Cons

Work can feel dull at times

Viewing 409 - 411 of 18,635 Reviews

Glassdoor has 21,993 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.