Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"Good benefits with health insurance and perks of sick pay" ((in 88 reviews)); "The people are great and the culture is one of a kind." ((in 78 reviews)); "A great atmosphere and culture" ((in 51 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 38 reviews)); "Great colleagues and generally a supportive place to work." ((in 28 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Low salary and less bonus" ((in 52 reviews)); "Poor management of report to" ((in 29 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 19 reviews)); "Currently no direction from senior management" ((in 13 reviews)); "Lack of career progression" ((in 10 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

3.7

71% would recommend to a friend

(841 total reviews)

Tara Foley

81% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

AXA UK has an employee rating of 3.7 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

841 reviews

3.0

Apr 24, 2025

Tough Work

Complaints investigator

Recommend

CEO approval

Business Outlook

Pros

Team is amazing, the people I worked with were top tier

Cons

Work load was horrible, customers yell at you all the time on the phone and management is poor in protecting its Staff against abuse

AXA UK Response

1y

Hello, Thank you for leaving this feedback. We appreciate that some of the work we do can contribute to a pressured working environment, and our colleagues’ mental health is one of our top priorities. We know that a supportive culture is key, so it's disappointing to hear that you didn't feel supported by your managers. I'm sorry this has been your experience, but we do appreciate your feedback. AXA People Team

4.0

Apr 24, 2025

Pay could be better

Insurance claims handler

Recommend

CEO approval

Business Outlook

Pros

Good place to work, nice environment

Cons

Targets that ain’t possible to hit, incorrect statistics, pay incompatible with market.

AXA UK Response

1y

Hello, Thanks for your review — it helps us to keep AXA a great place to work. I'm pleased to hear you enjoy your role. We compare our pay structure against the market to make sure every AXA colleague is paid fairly, so I'm sorry that this hasn't been your experience. We'll take your views on board and suggest you speak to your leadership team about your concerns. AXA People Team

5.0

Apr 22, 2025

Good place to be

Head of ops

Recommend

CEO approval

Business Outlook

Pros

Good people; good benefits; nice culture. Accelerating pace of change.

Cons

Pace is getting faster so not for everyone but I like it.

AXA UK Response

1y

Hi, Thanks for sharing your experience — we're really pleased that you enjoy your role. We agree that AXA people are brilliant to work with! We know our best work happens in a supportive and friendly culture, so it's great to see you're experiencing that with us. AXA People Team

Viewing 91 - 93 of 841 Reviews

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AXA UK reviews

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Good place to be

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