Tough Work - Complaints Investigator AXA UK Employee Review

3.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Team is amazing, the people I worked with were top tier

Cons

Work load was horrible, customers yell at you all the time on the phone and management is poor in protecting its Staff against abuse

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AXA UK Response
1y
Hello, Thank you for leaving this feedback. We appreciate that some of the work we do can contribute to a pressured working environment, and our colleagues’ mental health is one of our top priorities. We know that a supportive culture is key, so it's disappointing to hear that you didn't feel supported by your managers. I'm sorry this has been your experience, but we do appreciate your feedback. AXA People Team

Explore other reviews about AXA UK

5.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Hybrid working Flexible but very talented and knowledgeable managers/management Going places Socially aware Great benefits and much much more!

Cons

Like any company growing and going through transition, change sometimes occurs without all the pieces being in place but I would add it’s not very often!

4.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

they are available when you communicate your needs to your manager.

Cons

need to commute to NYC.

avatar
AXA UK Response
2y
Hello, Thanks for leaving us your feedback. That’s great to hear. Thank you for recognising the hard work your managers put in to create a positive working environment. We believe that the care our colleagues show for each other is one of the key aspects that sets AXA apart. Thanks again for your feedback. AXA People Team
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