AT&T reviews

3.3

52% would recommend to a friend

(42,037 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.6 stars).

Reviews by job title

42K reviews
5.0
Dec 10, 2014

Changing the environment of cellular companies.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very cutting edge corporation with a renewed focus on customer satisfaction. I was a former disgruntled customer who found that the changes and new direction are beyond refreshing.

Cons

A great deal of people taking surveys are unaware of the impact of a "middle score" on an individual. While they believe it will change the big corporation to their advantage, all it really does is hurt the last person who actually helped them.

4.0
Aug 22, 2014
Recommend
CEO approval
Business Outlook

Pros

The managers are really helpful, you have plenty of training to do your job, and the pay is excellent.

Cons

The biggest issue here are hours, since it's a union company, the good hours are given to tenured reps meaning that for years you'll be stuck with horrid hours, no weekends off and closing the store pretty much every night.

5.0
Jun 28, 2014
Recommend
CEO approval
Business Outlook

Pros

I love the job that I had to do. I am a hands on person and rather be out in the field than to be sitting in front of a computer all day. .

Cons

Some of the managers would rather hurt you than help which is sad but true.

Viewing 100 - 102 of 42,037 Reviews

Glassdoor has 46,453 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.