AT&T reviews

3.3

52% would recommend to a friend

(42,038 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Apr 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay , good weekend store hours Great benefits Team events for the area Great training programs A lot of discounts for employees

Cons

Customers come in with an I hate At&t attitude The customers always ask for free phones when those are gone. The goals can be a little unrealistic at times Been trying to transfer to a different state now for 5 months and no one has responded

3.0
Jul 20, 2015

Little room to mess up, lots of room to get fired

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I loved the people I worked with! I loved the trainers and all the managers I had. Full weeks paid vacation, overtime when it comes out, own work desk, lunch breaks were an hour long, two 15 breaks, looks GREAT on a resume.

Cons

They have the 8 point system and if you mess up multiple times, it can get up to termination. FMLA and ADA is very hard to get and it's a process that can take up to weeks. Reason people get fired is the point system. If you don't come in for something severe, it will count against you.

1.0
Jan 26, 2015

Stressful

Recommend
CEO approval
Business Outlook

Pros

If you work 6 days/week and about 14-16 hours/day you'll end the year with a moderate income. You'll make far less than the bean counters sitting in the office but you'll be able to eat well.

Cons

You get 5 sick days. If you use all 5 you'll be fired. company policy is that if you are sick you still need to come to work. If you can't move, someone will have to carry you to work. At that point, if management sends you home you might be wrote up for being sick or injured or you might be sent home with one of your vacation days being used. You will be treated like cattle. There can be zero respect from management. You are required to make U-verse seem like the greatest thing ever to your costumers and teach them everything there is to know about it and have them download 2 apps and teach them everything about them in 15 minutes. If you actually care about your customers, you won't meet your numbers and therefore won't have a job anymore.

Viewing 97 - 99 of 42,038 Reviews

Glassdoor has 46,454 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.