AT&T reviews

3.3

51% would recommend to a friend

(42,007 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

AT&T is very humane about how they lay employees off. The employees still really care about the business and are great to work with.

Cons

Shortsighted leadership, no management skils, and poor succession planning. Decisions are not made outside of the small pond known as San Antonio, TX. Althought recently some decision making is allowed in Atlanta, GA, due to the mobility organization.

4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

There are good opportunities for advancement and upwards (and lateral) movement if you are within the management ranks (up to 2nd line management, 3rd line and above positions are rarely filled without a person being groomed for that specific position). Benefits are decent compared to others.

Cons

If you are a union member, it is much harder to move into management (within the last 5 years) than it previously was. While benefits are good, costs have severely increased over the last several years. Sales and marketing personnel are the first to go with any round of layoffs (in most cases), not saying this is bad unless you are in Sales/Marketing. Senior leadership does not have an accurate view of how projects are going and seem to have no interest in the real story (until the problem is in the media).

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Glassdoor has 46,422 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.