AT&T reviews

3.3

51% would recommend to a friend

(42,006 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,006 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Some stability and being in the mobile arena.

Cons

Benefits have become very, very bad. The old Cingular group has been moved into the San Antonio and Atlanta models in order to keep everyone the same, even though the mobile team is floating the entire company. Medical benefits equate to "catastrophic coverage" and require LARGE deductibles prior to any coverage by the company. Company officials are first to admit that they're betting on the fact that most employees won't even use up their full deductible. Bonuses used to be a nice "pat on the back" to the mobile team; but now, since they've been cut -- along with even such things as coffee creamer and forks in the break room -- AT&T is doing what they can to cut self-imposed labor costs so they can panic and hire new people to takeover for the people that leave the company. Alot of the mobile team is interviewing elsewhere. Not kidding in the least.

5.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

The company itself allows you to work from home, work from a remote location, or use varieties of innovative workforce management. They'll do things that no other company will; possibly because this company has been around longer than most people have been alive, and there were workforce methods back then (telecommuting being the biggest) that have survived until now. There are a TON of places to go within the company, be it landline or wireless, and I don't think anyone's come close to a salary ceiling yet. The company has a lot of money and doesn't mind sharing it with the employees.

Cons

Because it's such a ridiculously massive clusterfrack of a company, it's really difficult to get anything company-related done. Do you need a job reference? Good luck! Want to verify your employment, for a check loan, or another job? LOL, HAVE FUN. It took me FOUR HOURS to get ahold of a single human person at HR, who then proceeded to tell me that she worked in a different department and that I needed to call AT&T landline HR. She gave me a number that was disconnected. The company is so big that it doesn't know about the other half of itself.

2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

AT&T is a great place to work if you don't mind working over the telephone with the majority of your co-workers. People are generally nice, but you don't form a relationship with your co-workers because you are mostly working over the phone with them. You are constantly surrounded by intelligent people who can really help to develop your professional career.

Cons

Too much overhead, morale is low during these hard economic times. The corporate environment does not allow for fast decisions. Projects that should take only a few weeks end up being dragged out over the course of 6 months to a year or longer.

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