Some technical questions about internal operating systems (i'd no experience and stated as such). How did I deal with pressure and conflict? I was asked about my experiences as manager. How did I deal with a difficult situation? Describe what you do in your current position? How does this relate to this new position.
Manager Customer Support Interview Questions
599 manager customer support interview questions shared by candidates
How do you give feedback?
Describe the structure of the company.
describe a difficult project that you had to handle failure at work: what happened and what did you do
Know and understand the Corporate Values before you have that first phone screen. Many companies preach having values, but this one is committed to holding and practicing their values day in and day out. One question I was asked was which of their values was most important to me and why.
Many typical competency based questions but also some around culture and personality
Leadership style etc. No too difficult questions.
What do you do on your off time?
What is your experience leading a Customer Care team?
None take were memorable enough to mention our even challenge me.
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