HSBC Customer Service Representative CSR interview questions

I got the phone interview the same day I applied online, they didn't tell me when to call and they just called. Phone interview, ask some basic questions. Why you choose HSBC? What kind of customer service did you have before?

Applied online.... got phone call.....went to interview....... got job. It's basic customer service that situational questions. Nothing to be scared about. The company had a great bonus structure.... but changed when the company changed the bonuses changed drastically.