HSBC Customer Service Representative CSR interview questions

Application submission Face-to-face interview call with one week's notice. After a few questions, they asked me to read a customer service query from the paper they gave me. It was basic customer service questions, and I got the result on the day itself.

After submitting your application, you’ll receive a link for an online assessment and an in-person interview. Progress depends on performing well in both stages, which may be scheduled and completed simultaneously.