I applied online. The process took 4 weeks. I interviewed at Capital One (Plano, TX) in Sep 2009
Interview
I was contacted by the recuiter (HR) by email to start the assessments to proceed with their recruitment process. All analyst positions at capital one are required to take these assessments. I had to take 3 types of assessments. 1) Workstyle/personality type 2). Numerical Reasoning 3)Verbal reasoning. They were looking for highly for candidates with very high analytical capabilities, hence it was important to demonstrate this at every stage. It immediately notified me with the results after finishing the tests. The details to their assessments & interviews are on their website which makes it easy for you to understand the kinds of questions & helps you practice well.
I got a call from the recuiter the next morning to schedule a telephonic interview with the Hiring Manager. The hiring manager interviewed me on my experience, skills & value add to the company. Again, there was continuous emphasis on analytical capabilities.
My third round was at their facility at Plano. It took about 2 weeks before they flew me down for the interview. The interview process consists of 2 case studies & 2 behavioral interviews, so totally I had to meet 4 people 1:1. All their case studies are quantitative in nature & had to demonstrate analytical capabilities by arriving at a figure based on certain facts & assumptions. I had just 3 behavioral questions & I was expected to spend 15 mins on each question, a total of 45 mins interview. The 3 questions were framed around: 1) Persuasion Skills 2)Adapting to Changes 3)Organization skills/ Multi-tasking/time management.
Overall, the experience was positive. The trip & the interviews were very well organized HR coordinator & Recruiter, although they goofed up several times on the most basic things like my schedule, title I was applying for, etc. Eg: They got the title mixed up. The recruiter was taking me through the recruitment process for an Operations Analysis Manager but at the final round there was a mix up & HR coordinator sent me an interview request for a Senior Operations Analysis Manager. When I called to clarify the HR assured me that its a Sr. Manager role. After the interview the recruiter told me that it was an Operations Analysis manager position. They completely messed it up.
They ended up hiring another candidate. When I asked for feedback, the recruiter mentioned that they dont give feedback on interviews. I believe every interview is a learning process & feedback would always help to develop a candidate. I was told that according to their policy, once rejected for an Analyst type position, they dont consider you for similar positions even though they have similar vacancies at multiple locations.
After few days I get an email from another Recruiter for a similar position & requested me to take the assessments but when I spoke to him after few days he clarified that they cannot move forward since I had already applied for analyst type positions. So that basically proves me that they are not organized, some of their recruitment processes are not in place cus of so many repeated errors.
Hope this info was useful to you.
Interview questions [1]
Question 1
Behavioral questions on:
Persuasion Skills
Organization Skills/ time management
Adapting to changes
The process took 4 weeks. I interviewed at Capital One (Richmond, VA) in Apr 2007
Interview
The interview process was very thorough. It began on campus with a quantitative exam with questions relating charts/figures with meaning, and was later followed up with a behavioral/small case interview (also on campus), and then ended with a series of 1-on-1 case studies on site. I felt that the process was fair and complete. HR was very friendly and accommodating. They contacted me within a few days after the interview.
Interview questions [1]
Question 1
There were a number of case studies, all of them relating mathematical equations/charts/solutions with physical meaning. They were fairly straightforward.
The process took 3 days. I interviewed at Capital One (Plano, TX) in Mar 2009
Interview
First part was an online basic math test, second part was two 1:1 case interviews about business problems. Problems are very specific, mid-level algebra is necessary, and factors will change over the course of the case, and you will have to be able to support your assertions in the face of changing facts (or change your answers).
Interview questions [1]
Question 1
Case interview related to reducing credit card limits.