Accenture Customer Service Representative (CSR) interview questions
based on 168 ratings - Updated Jul 1, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
Interview search
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Phone interview: 50%
Skills test: 50%
Here are the most commonly searched roles for interview reports -
Was straight forward with great guidelines, send an email after a follow up call, then I receive the details of location and the document was enclosed of the description of my job
one day interview process with multiple level of managers and human resources representative that were basically the same format and questions and were repetitive in nature but easy to answer and get to an offer on the spot that i declined due to low pay
I applied in-person. I interviewed at Accenture in Mar 2019
Interview
Good. It was a good experience and a pleasure to be interviewed by the company. I had so much fun and I realize my lapses and such. I will work on my interview answers and apply again someday.