Pros
Office environment is casual/business casual. Growth potential is 'there' but the reality is that most profitable lanes/customers are gobbled up and virtually inaccessible to your average carrier rep. You will have 2 weeks paid vacation (earn as you work) and major federal holidays.
Cons
This job is the same repetitive process every day, where you are never pulled from your desk to do anything but go to lunch. Know that you will probably not hit the ground running unless you already have transportation contacts. One of my fondest memories of XPO is crossbooking and being rejected even though I had all other prices beat by $200. If you are new to transportation brokerage, understand that most dispatchers are not pleasant people to work with. In this job, you are the middle man between a cheap customer rep who does not want to pay something and the dispatcher, who is requesting extra payment. Understand that once you actually build a book of business, this job becomes 24 hr. Expect your frequent carriers to be solicited by people within your company just so they can get their numbers up. Management justifies this with the idea that greed is a good thing. Benefits are OK but the 401k system matching system is not competitive at all.