UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Mar 3, 2026

Not as bad as everyone says

Recommend
CEO approval
Business Outlook

Pros

Nice work out meet some nice people

Cons

Shorter shifts, volume gets cut down instead of spread out

3.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Keeps you busy. Pay is the best in the industry.

Cons

Highly demanding, managing performance (well) still doesn't get you any recognition or award. Schedules will change based off location and seniority. Be prepared to miss out on family events.

1.0
Mar 3, 2026

Rough on Body

Recommend
CEO approval
Business Outlook

Pros

High pay, union protection once you join

Cons

extreme heat and physical labor

Viewing 271 - 273 of 36,792 Reviews

Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.